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This book bridges the gap between the many different disciplines used in applications of risk analysis to real world problems. Contributed by some of the world's leading experts, it creates a common
Total Quality Management (TQM) is a business philosophy that yields customer satisfaction and continuous process improvement. This new reference and workbook embraces the TQM revolution and explains to readers how TQM principles
Today's managers encounter tremendous resistance in getting others to buy-in to change. The ongoing rounds of downsizing and upheaval have taken their toll, leaving a legacy of skepticism. Therefore, managers must not
This is an accessible overview of the workplace, past, present and future. The text explores the roots of the current situation, how workplace change happens and what forces are involved. It also
Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness
Everyone in business today has heard of the Theory of Constraints (TOC), developed by Eli Goldratt in his groundbreaking book The Goal. However, very few people know how to implement it in
When you invest in expensive technology and systems, you want to get the most out of them. Process improvement has been used for years as an effective strategy to reduce costs, shorten
Shim (business administration, California State U.) explains software and hardware technologies for the inexperienced business manager. He discusses the importance of databases, networking, and telecommunications; explains popular accounting, finance, management, manufacturing, and
Service industries have traditionally lagged manufacturing in adoption of quality management strategies and Six Sigma is no exception. While there are a growing number of books on applying the hot topics of
The book delivers an overall introduction to closed loop supply chains and reverse logistics, and provides both qualitative and quantitative information on the size and dimensions of the market and industry and
This guide is an introduction to English-language sources, in electronic and conventional print forms, dealing with Russia/NIS/Baltic states business issues. It provides evaluative descriptions and costs of all listed sources, and concentrates
Updated to reflect trends in world affairs, as well as in the scholarly literature, this text is both an assessment of the state of development theory and a survey of structural adjustment's
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The hardest tests for leaders challenge their character as much as their skills, and a growing body of research shows that the self-knowledge gained from such tests is critical to leaders' success.
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Outlines a problem-solving strategy that is currently popular in Japan, explaining how his philosophies about critical thinking can be effectively applied to American business environments to enable better decision making.

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