Changing Behaviour At Work

When organizations face problems with costs, quality, productivity and attendance, these problems primarily stem from bad behaviour patterns being encouraged within the organization. To prevent and stop these problems, a behavioural approach to managing people is often the most effective. Changing Behaviour at Work is a lively textbook that illustrates how behaviour analysis theory can be used to alter how people behave at work. Showing how managers can identify, measure and analyse undesirable behaviour, the book takes a highly practical look at management strategies. The authors use real life case study examples to show how managers can implement effective strategies of change, with examples ranging from behavioural self-management, to changing the behaviour of large groups. Topics covered include: history of behavioural theory and psychology traditional approaches to management self-management managing groups organizational level management. Offering both a theoretically grounded and highly practical perspective, this is an essential purchase for all those seeking to understand how to manage people and organizations more effectively.