Description
This text studies the impact of contemporary management practices on a rapidly expanding set of white-collar occupations, namely technical workers. It investigates whether HRM schemes such as employee appraisals and performance-related pay have transformed technical work to such an extent that it can no longer be described as a 'service contract'. The book contains an examination of the nature of managerial control over employees who, by virtue of their commitment, present their employees with problems that are often ignored by prescriptive models of HRM.
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