Description
The customer has a Designjet HD Pro Scanner that is having issues with the media retention. HP offers next business day onsite hardware support with defective media retention. This service allows the customer to get running again as soon as possible, and improves product uptime.
HP segment: Business. Support type: Onsite repair, Place of service: Onsite, Warranty coverage: In warranty
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it—so you can get back to work.