Description
Lenovo 1-year Carry In to 3-year Premier Onsite Support Warranty
Lenovo Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.
Tech support with the Premier difference
Advanced-level techs.
End to End case management.
Faster, first-time resolution.
Looking for a step-up for your business and your employees support experience?
Lenovo Premier Support gives VIP treatment to both your IT staff and end users.
We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver.
Free your Team to excel in innovation and productivity
IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects.
What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers?
Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And theyre measured on first-time fixes so theyre committed to prompt and accurate resolution.
Premier Support Center
Advanced technical support available 24 x 7 x 365
Dedicated phone number and no phone tree menu to navigate
Single point of contact for end to end case & escalation management
Hardware and OEM software support
Technical Account Managers (TAMs)
Proactive relationship and escalation management
Personalized recommendations for your business
Robust quarterly reporting
VIP Treatment
No waiting in-line
Next-business-day onsite labor
Parts prioritization
You also have access to technical account managers who act as a single point of contact for case management. Youll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, youll keep system downtime and productivity interruptions to an absolute minimum.
Thats the Premier difference.
Compatible with the following systems
ThinkBook 14 G3 ACL
ThinkBook 14 IIL
ThinkBook 14s Yoga G3 IRU
ThinkBook 14s Yoga ITL
ThinkBook 15 G2 ITL
ThinkBook 15 G3 ACL
ThinkBook 15 G4 IAP
ThinkBook 15 IIL
ThinkBook 15p IMH
ThinkBook 16 G6 IRL
ThinkBook 16p G2 ACH
ThinkBook Plus G2 ITG
ThinkBook Plus G3 IAP
ThinkBook Plus IML
ThinkPad E14
ThinkPad E14 Gen 2 (Intel)
ThinkPad E14 Gen 3 (AMD)
ThinkPad E14 Gen 4 (Intel)
ThinkPad E14 Gen 5 (Intel)
ThinkPad E15
ThinkPad E15 Gen 2 (Intel)
ThinkPad E15 Gen 3 (AMD)
ThinkPad E15 Gen 4 (Intel)
ThinkPad E16 Gen 1 (Intel)
ThinkPad E495
ThinkPad E585
ThinkPad E590
ThinkPad E595
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