Description
The warranty provides 3 years of next business day onsite support for hardware issues. The service starts on the date of purchase of the hardware. The service is available in different locations depending on the terms and conditions of service. The service includes remote problem diagnosis and support, replacement parts and materials, formal escalation procedures and management, and access to electronic support information and tools.
HP 3-year Next Business Day Onsite Hardware Support with Defective Media Retention U9QS9E
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business DayOnsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it - so you can get back to work.
Benefits
Well be there the next business day
In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
Support you can count on
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether its remotely over the phone or in person.
Stay in control of your data
Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Features
Remote problem diagnosis and support
Next business dayonsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Defective media retention
Products Covered By This HP Care Pack Service
HP DesignJet-HP DesignJet T1700 2 roll
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