Description
Lenovo 3-year Accidental Damage Protection Add on Warranty 5PS0L30075
Trust Lenovo to cover the full lifecycle of your IT assets and free upyour technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.
Protect your investment against unexpected expenses resulting from unintentional drops, spills and bumps.
All systems repaired with genuine Lenovo parts by certified technicians
Fixed term, fixed cost
If the unit cannot be repaired, well replace it once
Repairs completed in depot or onsite, depending on the issue
Pennies-A-Day Protection From Non-warranty Damage.
Protecting Devices from the Unexpected.
Todays highly mobile workforce knows thataccidents happen. Drops, bumps, and spills can damage even the most durable and well-engineered tablets, PCs, and Smart Displays. Lenovos Accidental Damage Protection (1) service covers accidents beyond the system warranty andprotects your devicesfrom non-warranty operational or structural failures incurred under normal operating conditions. This service helps IT departments avoid purchasing and managing extra inventory to replace damaged units.
Does My Organization Need Accidental Damage Protection?
Standard warranty terms and conditions dont cover accidental damage and experience shows that a significant portion of users devices will be damaged and not covered under warranty in the first three years. Compared to repair or replacement costs, Accidental Damage Protection saves up to 80% (depending on device type and repairs needed). Lenovos Accidental Damage Protection service protects systems from the unintentional but unavoidable oops incidents bound to occur in highly mobile and active Modern IT workplaces.
The Cost Of Repair And Replacement
Based on historical Lenovo claims, Accidental Damage Protection can save, on average, 28% versus the typical cost of PC repairs and 75% for tablet repairs. While costs vary by device and the work needed, replacing and repairing commonly damaged components can be expensive:
$700 System Boards
$600 Monitors & Display Hardware
$300 Disk Drives
$250 Damaged Tablet (minor repairs)
$800 Damaged Tablet (multiple part replacements)
What Does Lenovo Accidental Damage Protection Cover? (2)
When it occurs under normal operating conditions, Accidental Damage Protections covers:
Accidental drops, spills, bumps, and structural failures
Electrical surges
Damage to the integrated LCD screen
What Happens Once Your Claim Is Made?
1. Lenovo uses comprehensive diagnostic tools to identify hidden damage that may be otherwise overlooked. (3)
2. Skilled, qualified technicians conduct repairs using only Lenovo certified parts. (3)
3. Restored PCs are returned to users or, if repairs are not possible, Lenovo replaces at no additional charge. (4)
Options: Accidental Damage Protection
Premier Support
Lenovo Premier Supportprovides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.
Tech support with the Premier difference
Advanced-level techs.
End to End case management.
Faster, first-time resolution.
International Warranty Upgrade
Travel internationally? Get the International Warranty Upgrade to extend your Accidental Damage Protection coverage. (5)
Smarter is protecting devices from the unexpected.
Lenovo Accidental Damage Protection (ADP) is part of a comprehensive portfolio of Lenovo services that support the entire life cycle of your PCs.
(1) Not available in all markets.
(2) Not covered by Lenovo Accidental Damage Protection: cosmetic damage (scratches, dents, or cracks not affecting product functionality or structural integrity); equipment loss or failures due to use outside normal operating conditions; data loss or business interruption; intentional damage and misuse; removal or alter
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