Description
The Mairdi MRD-QD006(P) Supervisor Training Y Cable is a specialized accessory designed for training and coaching purposes in contact center environments. This Y cable allows a supervisor to monitor and participate in conversations between a customer service representative and a customer, providing real-time feedback and coaching. The MRD-QD006(P) Y cable is compatible with most headset models and features a quick-disconnect mechanism that allows for easy installation and removal. It is designed with high-quality materials to ensure long-lasting durability and reliable performance. This training accessory is ideal for contact centers that want to provide their employees with effective coaching and training. It allows supervisors to listen to conversations between representatives and customers and provide feedback without disrupting the conversation.
Mairdi MRD-QD006(P) Supervisor Training Y Cable
The Mairdi MRD-QD006(P) Supervisor Training Y Cable is a specialized accessory designed for training and coaching purposes in contact center environments. This Y cable allows a supervisor to monitor and participate in conversations between a customer service representative and a customer, providing real-time feedback and coaching.
The MRD-QD006(P) Y cable is compatible with most headset models and features a quick-disconnect mechanism that allows for easy installation and removal. It is designed with high-quality materials to ensure long-lasting durability and reliable performance.
This training accessory is ideal for contact centers that want to provide their employees with effective coaching and training. It allows supervisors to listen to conversations between representatives and customers and provide feedback without disrupting the conversation. The Y cable is also an excellent tool for new employees who are still learning the ropes, as it allows them to receive guidance and support from their supervisor in real-time.
Features
Y Cable/Training Cord
Allows two headsets for one talking
For training and monitoring purpose
Cord Length: 20cm + 100cm + 100cm
With P-QD, widely compatible with most call centerheadsets
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