Description
The book is a contemporary and novel treatment of Operations Management. It complements the existing set of texts by taking a fresh insight to Operations Management. It explores fundamental operations management principles, equally applicable to service and manufacturing situations. It adapts a strategic stance by providing a framework for effective decision makingThis book is aimed at practising managers, who need to make decisions, manage change and design working processes within a strategic framework. The framework and supporting case vignettes allow the practitioner to grasp essential concepts relatively quickly in a range of different operational contexts.In addition to the case vignettes, the authors provide Inclusion of key Reading Lists and useful web addresses at the end of each chapterA 'useful formulae' listing for the quantitative side of operations management
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