Description
HP offers a 5-year Next Business Day Response Onsite Notebook Hardware Support service, known as UB5E1E. This service guarantees that in-person repairs, parts, and service will be provided at the customer's location the very next business day. The support is available nine hours a day, five days a week and is provided by knowledgeable experts. Customers can expect efficient service and support, whether it is through remote problem diagnosis and support or in-person assistance. The service also includes replacement parts and materials, formal escalation procedures and management, access to electronic support information and tools, and HP remote system access and support.
HP 5-year Next Business Day Response Onsite Notebook Hardware Support UB5E1E
Well be there the next business day[1]
In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]
Support you can count on
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether its remotely over the phone or in person.
Remote problem diagnosis and support
Next business day[1]onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
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