Description
Lenovo offers a 4-year Premium Care with Onsite Support Warranty for their devices. This service provides advanced technical support from real people, with options to contact them through phone, chat, or email. The support team is highly trained and can provide real-time solutions, with the option for an onsite visit if needed. Premium Care also includes a free annual PC Health Check to identify and resolve issues before they become a problem. In addition to hardware support, the team is also available for software assistance, including popular applications such as Adobe Photoshop and Microsoft Office. This service aims to make the customer's experience hassle-free and provide peace of mind.
Lenovo 4-year Premium Care with Onsite Support Warranty
Advanced Support from Real People. Real Fast.
We get it.New computers are exciting. From the moment you unbox your new Lenovo device, you want to get the most out of it. Yet even the most technical among us struggle with setup and support.
Lenovo Premium Care is the hassle-free solution for all your technical support needs.
Introducing Lenovo Premium Care
Premium Care is the new standard for advanced technical support.
Our helpful technicians are ready to help you with any issues with your Lenovo device, peripherals, and even software. With this front-of-the-queue and straight-to-the-experts customer support service, Lenovo provides you peace of mind and faster solutions, allowing you to get the best from your new device.
Premium Concept Taken To The Next Level
Real Person:Choose how you want to reach us - through thephone, chat or email- our expert technicians will take care of you.Real person support for your PC issues.
Real Fast:Highly trained technicians will provide youreal-time solutions, whatever the issue,on your first contact. If needed, our team will schedule anonsite visit for the next business day.
Hassle-Free:Getting started and how-to assistance for hardware and software.Easy solutionsthat aresimple to reach- thats how Premium Care delivers you the ideal support experience.
PC Health Check:Free annualPC Health Checkthat allows our experts to spot issues before you do so they can resolve them quickly and help youavoid PC problems.
How-To Assistance For Hardware And Software
Whether you need setup advice or help adding a printer, Lenovo Premium Care has got your back.
Now, you will have a go-to place to keep you connected and able to use your device to do thethings you love.
Besides offering the highest level of hardware support and making sure you have how-to assistance anytime you need, our team is always ready to answer questions about thesoftware applications you use every day.
Thats Premium Care - designed to delight andmake your life easier.
List of supported software
WindowsOS, Lenovo SHAREit, Lenovo OneKeyRecovery, Lenovo REACHit, Lenovo Photo Master, McAfeeLiveSafe(30-day trial), AdobePhotoshopsoftware, Adobe Acrobatsoftware, Cyberlink Power DVD, Chrome OS, Dropbox, Intuit Quickbooks, McAfee, MS Office, Windows, MS Works, MS Works Plus 2008, Norton AnitVirus, Norton Internet Security, Roxio Creator, Skype.
Specifications:
Lenovo 4 Year Premium Care with Onsite Support
Number of years: 4 year(s)