Description
The book is about a hypothetical executive's journey to becoming a quality leader. The executive discusses quality issues and how to improve them. The book also discusses statistical process control.
In A Leader's Journey to Quality, readers will have vicariously through a hypothetical executive whose journal, filled with relevant thoughts about quality, is the springboard for the provocative issues presented in the chapters. This intriguing book clarifies the economic issues surrounding the structuring, reporting, and analyzing of quality costs to eliminate squandering resources; outlines a formula for creating a quality vision that all employees can comprehend, support, and execute; and reviews statistical process control.
Related Products
