E-Quality - Bridging the Total Quality Involvement Gap
Focusing on the European telecommunications sector, this textbook makes the link between total quality management success and equality. A commonality is demonstrated between the goals of equal opportunities and TQM through the development of equality-driven involvement. more details
Focusing on the European telecommunications sector, this textbook makes the link between total quality management success and equality. A commonality is demonstrated between the goals of equal opportunities and TQM through the development of equality-driven involvement.
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