Based on the search results, it looks like the Samsung Galaxy Note 20 Ultra smartphones available for R8999, R11000 and R13200 are new units. Typically when a product is described as "Dual Sim" or having a specific storage capacity like "256GB", it indicates it is a new, unopened product. The protective case listed for R74 would be for a new phone as well. All the prices provided seem reasonable for new smartphones and accessories in South Africa. Please let me know if you need any other details on these products! I'd be happy to provide the specs or recommend the best option based on your needs.