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Social Marketing - Principles And Practice For Delivering Global Change (Paperback 4th Edition)
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Social Marketing - Principles And Practice For Delivering Global Change Paperback 4TH Edition
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Social Marketing - Principles And Practice For Delivering Global Change (Hardcover 4th Edition)
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Social Marketing - Principles And Practice For Delivering Global Change Hardcover 4TH Edition
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World Class Customer Service For South Africa - 175 Awesome Customer Service Tips (Paperback)
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World Class Customer Service For South Africa - 175 Awesome Customer Service Tips Paperback
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A Hotel Manager' S Handbook - 189 Techniques For Achieving Exceptional Guest Satisfaction Paperback
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A Hotel Manager& 39 S Handbook - 189 Techniques For Achieving Exceptional Guest Satisfaction Paperback
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The one-of-a-kind how-to book that puts effective agency management strategies at your fingertipsThe classic text that describes in detail how to successfully manage and market a public relations firm, has
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Managing A Public Relations Firm For Growth And Profit Paperback 2ND Edition
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Bridget Brennan, CEO of Female Factor, shows readers how to beat competitors and grow overall market share by applying the fundamentals of creating a customer experience that appeals to the most powerful
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The Third Edition of A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL explores the changing role of the service desk professional. Each chapter expands upon a particular skill required
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A Guide To Customer Service Skills For The Service Desk Professional Paperback 3RD Edition
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19% OFF
Different Brains Different Approach - Successful Neuro Advertising For Both Genders: Male And Female Paperback
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Different Brains Different Approaches - Successful Neuro Advertising For Male And Female Paperback
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Protecting Main Street - Measuring The Customer Experience In Financial Services For Business And Public Policy (Paperback)
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Digital Economy For Customer Benefit And Business Fairness - Proceedings Of The International Conference On Sustainable Collaboration In Business Information And Innovation (SCBTII 2019) Bandung Indonesia October 9-10 2019 (Paperback)
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18% OFF
The Brand Book - An Insider' S Guide To Brand Building For Businesses And Organizations (Paperback)
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The Future Of Excellence In Public Relations And Communication Management - Challenges For The Next Generation Hardcover
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The Art Of Client Service - The Classic Guide Updated For Today' S Marketers And Advertisers (Hardcover 3rd Edition)
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25% OFF
Be Your Customer' S Hero - Real-World Tips And Techniques For The Service Front Lines (Paperback Special Ed.)
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Trainer' S Problem-Solving Manual For Kick Down The Door Of Complacency - Sieze The Power Of Continuous Improvement (Hardcover)
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Ignore Your Customers (and They' Ll Go Away) - The Simple Playbook For Delivering The Ultimate Customer Service Experience (Paperback)
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The Communications Consultant' S Master Plan - Leveraging Public Relations Expertise For Client And Personal Success (Hardcover)
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The Communications Consultant' S Master Plan - Leveraging Public Relations Expertise For Client And Personal Success (Paperback)
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33% OFF
The New Gold Standard: 5 Leadership Principles For Creating A Legendary Customer Experience Courtesy Of The Ritz-Carlton Hotel Company Hardcover
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