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Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert
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This book discusses important issues related to managing supply chain disruption risks from various perspectives. It explores the essence and principles relating to managing these risks and provides the framework and multi-goal
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THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Real success is about the future, not the past. As a supervisor, you'll be most effective if you concentrate on setting
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The normal or bell curve distribution is far more common in statistics textbooks than it is in real factories, where processes follow non-normal and often highly skewed distributions. Statistical Process Control for
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In the post-Enron climate corporate executives are increasingly pressured to increase productivity and create an ethical, trustworthy organizational climate. This book introduces a concept of organizational improvement and change management that combines
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Now in an updated and expanded edition, The Sales Compensation Handbook provides the information and tools needed to design and implement top-notch sales compensation programs. This authoritative reference from experts at Towers
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This book explores the skills of communication and assertive behaviour and how they enable openness and honesty to be brought into a relationship. It looks at how to develop better working relationships
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This is a book on the good practice of mentoring written by scholars and practitioners in education, health and industry. It considers the roles of the mentor-mentee in changing workplaces affected by
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This volume contributes to the debate within the UK and abroad on the reality of workplace unionism in an era of change. Drawing on examples of union renewal, the authors present an
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'The Diversity Scorecard' is designed to provide step-by-step instructions, worksheets and examples to help diversity executives and managers analyze and track the impact of their diversity initiatives to mobilize the organization for
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Review: . . .should have a place on the bookshelf of every industrial statistician and quality practitioner. . .a valuable resource to those who must teach, preach, and demonstrate the applications of
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Offers an accessible account of quality control and features forms, worksheets, and step-by-step procedures that simplify statistical process control - showing how to build a business that will thrive in today's economy.
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Work Process Knowledge brings together the research findings of 24 researchers on new forms of work and the demands these place on workers' knowledge and skill. Their findings, based on a set
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China is undergoing a dramatic transition from the old to the new as the country integrates into global product and labour markets. Managing Human Resources in China examines the emergence of new
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Here is what the experts have to say about the effects of computer applications on selected facets of personnel administration in libraries. Senior library managers, systems librarians, and library educators with a
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With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance
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